I know it may seem like a little thing compared to some of the stories, but my dog is a complete baby when it comes to being hurt. He came in from a romp in the yard with a broken dew claw. Image ripping your entire big toenail off, that was about the situation. We went in at 9:30 PM and we were seen quickly, the rest of the claw removed, and bandaged up. The price was reasonable and the staff was super professional and sweet the entire time. A week or so later, I get a follow-up call from Robin just to check on my dog. Great service all around. You, folks, are heaven sent. :D – Chad Hall